Privacy Policy

Transparency on how ISWAK collects, uses, and protects your data

Last Updated: June 2026

1. Introduction

The Informal Sector Workers Association of Kenya (ISWAK) is committed to protecting your privacy and ensuring lawful, fair, and transparent processing of personal data in accordance with the Kenya Data Protection Act, 2019 and applicable international best practices including GDPR principles.

2. Information We Collect

  • Personal identification details (name, phone number, email address)
  • Membership and engagement records
  • Donation and transaction information
  • Communication data (messages, inquiries, feedback)
  • Technical data (IP address, browser type, cookies, analytics)

3. Legal Basis for Processing

  • Consent from data subjects
  • Contractual necessity (membership services)
  • Legal obligations under Kenyan law
  • Legitimate organizational interests

4. How We Use Your Data

  • To deliver ISWAK programs and services
  • To communicate updates, opportunities, and alerts
  • To manage membership and donations
  • To improve our programs and website performance
  • To comply with legal and regulatory requirements

5. Data Protection & Security

ISWAK implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Access to data is restricted to authorized personnel only.

6. Data Sharing

We do not sell personal data. Data may be shared only with trusted service providers, regulatory authorities, or partners where necessary for program delivery or legal compliance.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. Users may disable cookies through browser settings, though some features may be affected.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Your Rights

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion (where applicable)
  • Right to withdraw consent
  • Right to object to processing

10. Third-Party Links

ISWAK is not responsible for privacy practices of external websites linked from our platform.

11. Children’s Privacy

We do not knowingly collect personal data from children under 18 without appropriate consent.

12. Updates to This Policy

This policy may be updated periodically. Any changes will be posted on this page with an updated date.

13. Contact

For questions regarding this Privacy Policy or your data rights, contact ISWAK through the official contact page.